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Returns & Refunds

General Refund Policy

You can return your items for a full refund or store credit (minus shipping charges) if you return this to us within 14 days of receiving your order.

  • Items must be returned unworn within 14 days.

  • Unworn items must have hygiene sticker in place and all swing tags attached

  • Unworn items must be returned in original CAPALA bag

  • Your refund will take up to 7 days.

Please remember to keep hold of your proof of postage incase your returns in the rare case of your items being lost in transit so we can look into this.

Returns will be at the purchasers expense. 

 

Creating a Refund

Email us at info@capalaswim.co.uk with your order number to initiate the process.

 

Refunding Sale Items

Sale items are final and cannot be refunded.

 

In Case of Damaged Items

Our products at CAPALA SWIM are quality controlled, however if there is a rare occasion of one of our items being damaged, please email info@capalaswim.co.uk and we will be happy to assist you.

PLEASE NOTE - None of our Flare print swimwear will come out the same, each item is unique to its buyer.

 

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