Privacy Policy for Capala Swim Limited

Effective Date: 11th May 2023

At Capala Swim Limited ("Capala Swim," "we," "us," or "our"), we are committed to protecting the privacy and security of the personal information of our users and customers. This Privacy Policy outlines how we collect, use, disclose, and protect the personal information you provide to us when you interact with our website, mobile applications, products, and services (collectively referred to as the "Services"). By accessing or using our Services, you agree to the terms and conditions of this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, shipping address, billing information, and other information that may be necessary to process your orders, respond to your inquiries, or provide you with our Services.

1.2 Automatically Collected Information:

When you interact with our Services, we may automatically collect certain information, including but not limited to your IP address, device information, browser type, operating system, and browsing activities. We may also use cookies, web beacons, and similar technologies to enhance your experience and collect information about your usage patterns on our website.

1. Use of Information

2.1 We may use the personal information we collect for various purposes, including but not limited to:

• Providing, maintaining, and improving our Services.
• Processing and fulfilling orders, including shipping and customer support.
• Communicating with you about your orders, inquiries, and updates.
• Sending you marketing communications via email and SMS including promotional offers if you have opted-in to receive them
• SMS Marketing if you have opted in to receive them.
• Personalizing and enhancing your experience on our website.
• Analyzing and understanding user preferences and trends to improve our Services.
• Protecting against fraudulent or unauthorized transactions.
• Complying with applicable legal obligations and enforcing our rights.

1. Information Sharing

3.1 We may share your personal information with third parties in the following circumstances:

• With service providers and business partners who assist us in delivering our Services, including but not limited to shipping companies, payment processors, and customer support providers.
• With legal and law enforcement entities to comply with applicable laws, regulations, or legal processes, or to respond to lawful requests and protect our rights or the rights of others.
• In the event of a merger, acquisition, or sale of all or a portion of our assets, we may transfer your personal information to the acquiring party.
• With your consent or at your direction.

1. Data Security

4.1 We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

1. Your Choices

5.1 You have certain rights and choices regarding the personal information you provide to us:

• You may update or correct your account information by logging into your account settings.
• You may opt-out of receiving marketing communications from us by following the instructions provided in those communications.
• You may disable cookies in your browser settings, although this may limit your ability to use certain features of our website.

7.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" at the top will indicate the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.

1. Contact Us

8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at info@capalaswim.co.uk

By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.